Frequently Asked Questions

How long will it take for my product to arrive?

Your products are shipped out from our warehouse the day after your order. The majority of our shipments are sent via UPS ground while a small number of packages are sent via the US Postal Service. The average time shipments take to arrive is 5-10 days.

How do I locate my account number?

Please refer to this page to see how to find your account number.

I would prefer not receive additional calls. What can I do?

We appreciate your honesty and respect your needs. To be added to our do-not-call list, you can fill out your information online or you can call our office at 1-877-275-7317.

What is your Do Not Call policy?

US Disadvantaged Industries (USDI) complies with all laws and regulations and is committed to protecting and respecting consumers’ rights to privacy. If you would like to be added to our internal 'Do Not Call' list, you can do so by filling out and submitting our online 'Do Not Call' form.

You may also view our Do Not Call policy by clicking here.